Delivery Information

At Natasha Gan, every piece is designed with love and care. We want your shopping experience to be as beautiful as the clothing you receive.

Many of our garments are individually cut and made to order, allowing us to offer a beautiful range of styles, colours and sizes.

Australian Delivery

Please allow approximately 10–14 business days for your order to be made, processed and delivered.

As many of our garments are made to order, we appreciate your patience while our team carefully prepares your pieces.

Once your order is ready, it is dispatched using Australia Post.

Made Just for You

Unlike traditional fashion retailers, we don't hold large quantities of stock in every style and size.

Many of our garments are individually cut and produced by our talented team in Bali before being sent to Sydney for dispatch.

This approach allows us to offer an extensive collection of styles and sizes while producing more thoughtfully.

Need Your Outfit for a Special Occasion?

We know how important it is to have the perfect outfit for a wedding, birthday, holiday or special event.

If you need your order by a particular date, please contact our customer care team and we can fast track your order.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details so you can follow your parcel's journey.

Please check your junk or spam folder if you haven't received your confirmation.

International Delivery

For international orders, delivery times and shipping availability vary depending on your destination.

Please contact our customer care team before ordering if you would like further information.

We're Here to Help ❤️

If you have any questions about your order or delivery timeframe, our friendly team is always happy to assist.

Thank you for supporting Natasha Gan and our beautiful team of makers.

With love,

If you need something sooner, don’t hesitate to reach out directly at  hello@natashagan.com.au.